.kiancrm-account-tickets{color:#172033;direction:rtl}.kiancrm-account-tickets h2{font-size:1.7em;margin:0 0 1em}.kiancrm-ticket-panel{background:#fff;border:1px solid #e5eaf1;border-radius:10px;padding:24px}.kiancrm-ticket-heading,.kiancrm-ticket-list-heading{display:flex;justify-content:space-between;align-items:center;gap:12px}.kiancrm-ticket-heading{border-bottom:1px solid #e7edf4;padding-bottom:18px}.kiancrm-ticket-heading h3{margin:0}.kiancrm-ticket-button,.kiancrm-ticket-button:visited{display:inline-block;background:#1ab86b;color:#fff;border:0;border-radius:5px;padding:10px 18px;text-decoration:none;cursor:pointer}.kiancrm-ticket-counts{display:grid;grid-template-columns:repeat(auto-fit,minmax(110px,1fr));gap:14px;margin:22px 0}.kiancrm-ticket-count{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;min-height:92px;border:1px solid #e0e7ef;border-radius:5px;text-decoration:none;color:inherit}.kiancrm-ticket-count.is-active{border-color:#1ab86b;box-shadow:0 0 0 1px #1ab86b}.kiancrm-ticket-count strong{font-size:1.5em;color:#1ab86b}.kiancrm-ticket-list-heading{margin:20px 0}.kiancrm-ticket-item{border:1px solid #e0e7ef;border-right:3px solid #9caabd;border-radius:4px;margin:12px 0}.kiancrm-ticket-item.status-open{border-right-color:#ef4444}.kiancrm-ticket-item.status-pending{border-right-color:#f59e0b}.kiancrm-ticket-item.status-resolved{border-right-color:#22c55e}.kiancrm-ticket-item summary{list-style:none;cursor:pointer;display:flex;align-items:center;justify-content:space-between;gap:18px;padding:20px}.kiancrm-ticket-item summary::-webkit-details-marker{display:none}.kiancrm-ticket-subject{display:flex;flex-direction:column;gap:6px}.kiancrm-ticket-subject small,.kiancrm-ticket-time{color:#718096}.kiancrm-ticket-state,.kiancrm-ticket-view{border:1px solid #dce5ef;border-radius:6px;padding:5px 10px;white-space:nowrap}.kiancrm-ticket-conversation{border-top:1px solid #e6edf4;padding:16px 20px}.kiancrm-ticket-conversation p{white-space:normal}.kiancrm-ticket-new{margin-top:24px;padding-top:15px;border-top:1px solid #e6edf4}.kiancrm-ticket-new summary{cursor:pointer;font-weight:bold}.kiancrm-account-tickets form label{display:block;margin:12px 0}.kiancrm-account-tickets input,.kiancrm-account-tickets textarea{display:block;width:100%;margin-top:6px}.kiancrm-account-tickets textarea{min-height:110px}.kiancrm-ticket-pages{display:flex;gap:20px;margin-top:15px}@media(max-width:650px){.kiancrm-ticket-panel{padding:14px}.kiancrm-ticket-item summary{flex-wrap:wrap;gap:10px}.kiancrm-ticket-subject{width:100%}.kiancrm-ticket-time{font-size:.85em}}
.kiancrm-ticket-conversation{display:flex;flex-direction:column;gap:12px;background:#f7faf9}.kiancrm-ticket-conversation .kiancrm-message{box-sizing:border-box;max-width:82%;padding:14px 16px;border:1px solid;border-radius:14px;overflow-wrap:anywhere;line-height:1.9}.kiancrm-ticket-conversation .is-customer{align-self:flex-start;background:#e7f6ef;border-color:#b9e5d1;color:#163b2e}.kiancrm-ticket-conversation .is-staff{align-self:flex-end;background:#eef3ff;border-color:#cbd9fa;color:#263c67}.kiancrm-message-label{display:block;font-weight:bold;margin-bottom:5px}.kiancrm-message small{display:block;margin-top:6px;color:#718096;font-size:.8em}.kiancrm-ticket-conversation form{width:100%;margin-top:6px;padding-top:12px;border-top:1px solid #dde9e4}@media(max-width:650px){.kiancrm-ticket-conversation .kiancrm-message{max-width:95%}}.kiancrm-ticket-conversation .is-original{align-self:flex-start;background:#fff;border-color:#dce5ef;color:#26313d}
/* Keep the conversation readable even when the account theme has generic rules. */
.kiancrm-account-tickets .kiancrm-ticket-conversation{display:flex;flex-direction:column;gap:14px;background:#f7faf9}
.kiancrm-account-tickets .kiancrm-ticket-conversation .kiancrm-message{display:block;box-sizing:border-box;width:fit-content;max-width:82%;padding:14px 18px;border:1px solid #dce5ef;border-radius:14px;line-height:1.9;overflow-wrap:anywhere}
.kiancrm-account-tickets .kiancrm-ticket-conversation .kiancrm-message.is-original{align-self:flex-start;background:#fff;color:#26313d}
.kiancrm-account-tickets .kiancrm-ticket-conversation .kiancrm-message.is-customer{align-self:flex-start;background:#e7f6ef;border-color:#b9e5d1;color:#163b2e}
.kiancrm-account-tickets .kiancrm-ticket-conversation .kiancrm-message.is-staff{align-self:flex-end;background:#eef3ff;border-color:#cbd9fa;color:#263c67}
.kiancrm-account-tickets .kiancrm-ticket-conversation .kiancrm-message-label{display:block;margin-bottom:5px;font-weight:700}
.kiancrm-account-tickets .kiancrm-ticket-conversation .kiancrm-message small{display:block;margin-top:6px;color:#718096}
@media(max-width:650px){.kiancrm-account-tickets .kiancrm-ticket-conversation .kiancrm-message{max-width:95%}}
.kiancrm-account-tickets .kiancrm-ticket-image{display:inline-flex;align-items:center;gap:10px;align-self:flex-start;margin:0 0 12px;padding:8px;border:1px solid #dce5ef;border-radius:8px;background:#fff;color:#248462}.kiancrm-ticket-image img{display:block;max-width:140px;max-height:120px;object-fit:contain;border-radius:5px}.kiancrm-account-tickets input[type=file]{font-size:.9em}